1. Introduction

By accessing or using the services of Paramount Lodges (“we”, “our”, “us”), you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Use of Our Website

You agree to use our website lawfully and not engage in activities that may:

• Disrupt website functionality
• Compromise website security
• Misuse the booking or contact forms
• Violate any local or international laws

3. Room Booking & Reservations

When you make a booking with Paramount Lodges, you agree to provide accurate information. Reservations may be confirmed or declined based on availability.

We reserve the right to:

• Modify room rates without prior notice
• Refuse or cancel bookings in case of false information or misuse
• Request additional identification for verification

4. Pricing & Payments

All prices displayed on our website are in Malawi Kwacha (MWK). Payments must be completed using the methods we provide at the lodge.

We are not responsible for:

• Bank delays or mobile money issues
• Third-party payment system failures

5. Cancellations & Refunds

Cancellation policies may vary depending on room type and booking method. Refunds, if applicable, are processed based on our lodge policy and may take several days.

6. Guest Responsibilities

Guests staying at our lodges agree to:

• Respect lodge property and facilities
• Maintain good conduct and avoid disruptive behavior
• Follow lodge rules and safety guidelines

You may be charged for any damages caused intentionally or by negligence.

7. Liability Limitations

Paramount Lodges is not liable for:

• Loss of personal belongings
• Events beyond our control (power outages, network issues, weather disruptions)
• Errors in information provided by third-party services

8. External Links

Our website may contain links to third-party websites or services. We are not responsible for their content, security, or policies.

9. Privacy

Your use of our website and services is also governed by our Privacy Policy.

10. Contact Information

For any questions about these Terms & Conditions, please visit our Contact Page.

11. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of our website means you accept the updated terms.